Refund policy

At Ahana Collection, customer satisfaction is our priority. If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order. To process your request, clear photos of the item and packaging may be required.

Due to the nature of jewelry products, we do not accept returns or exchanges for change of mind, incorrect ordering, or used items. Approved refunds will be processed to the original payment method within 7–10 business days.